Frequently Asked Questions
General Questions
What is Orange Logic DAM?
Orange Logic DAM is a Digital Asset Management system designed to help teams efficiently store, organize, search, and share digital assets, such as photos, videos, logos, and other media files. The URL will be digitalassets.cornell.edu.
Why are we switching to Orange Logic DAM?
Cornell is transitioning to Orange Logic DAM to streamline asset management workflows with a scalable, secure, and user-friendly platform. This transition will also integrate AWS (Amazon Web Services) storage buckets to improve organization and flexibility while enabling long-term improvements in asset accessibility and usability.
Who manages Orange Logic DAM?
Orange Logic DAM tool is managed by University Relations. They will oversee the system’s administration, user permissions, and overall maintenance. For issues, questions, or support requests, contact University Relations at contact-dam@cornell.edu.
Why is Widen being decommissioned?
As part of this effort, Cornell has made the decision to decommission the current DAM tool, Widen, in favor of Orange Logic DAM. Orange Logic offers improved functionality, scalability, and integration with AWS storage, making it the preferred tool for communications teams at Cornell.
Access and Setup
Who can access the Orange Logic DAM?
Anyone with a Cornell NetID who is 18 or older will have automatic access to Orange Logic DAM. Permissions will be assigned based on their affiliation with the university via SSO, ensuring users can only access assets relevant to their college/unit. Permissions can be updated to grant additional or remove access as needed.
How are users and permissions set in the Orange Logic DAM?
Groups determine user permissions. The most basic group is Registred User, which is assigned to all students and alumni through SSO/Active Directory. Each college/unit will have Internal User, Internal Contributor, Internal Advanced User, and Internal Administrator.
| Groups/permissions | Asset Group | Resolution | Download | Search | Upload/Add | Delete | Move | Admin |
|---|---|---|---|---|---|---|---|---|
| Registered User | Public only | Lo-res | With watermark | Public assets | No | No | No | No |
| Internal User | Public only | Lo-res | Yes | Public assets within college/unit | No | No | No | No |
| Internal Advanced User | College/unit | Highest resolution available | Yes | College/unit | No | No | No | No |
| Internal Contributor | College/unit | Highest resolution available | Yes | College/unit | Yes | Yes | Yes | No |
| Admin | College/unit | Highest resolution available | Yes | College/unit | Yes | Yes | Yes | Yes |
Can minors (anyone under 18 years old) access Orange Logic DAM?
Minors will not have automatic access to the tool due to special handling requirements. If minors need to use assets stored in Orange Logic DAM, they should work directly with the University Relations team to address their specific needs.
Do I need special software to use Orange Logic DAM?
No special software is required—Orange Logic DAM is accessible via a web browser. Supported browsers include Chrome, Firefox, Safari, and Edge.
Can I use Orange Logic DAM on mobile devices?
Yes, the platform is mobile-friendly, allowing you to access and download assets directly from your smartphone or tablet.
Using the System
What happens to the assets and metadata previously stored in Widen?
All assets and associated metadata currently stored in Widen (such as keywords, descriptions, tags, and other searchable metadata) will be migrated to Orange Logic DAM. Users will retain the same access to this metadata within the new system.
Can I upload assets to the DAM myself?
Certain user roles will have direct upload permissions to their college/unit’s AWS bucket. Other users may need to submit upload requests through a designated administrator.
Will training be provided for Orange Logic DAM?
Yes, training sessions will be provided to familiarize users with system functionalities such as searching, filtering, uploading, downloading, and sharing assets. Documentation and tutorials will also be available for ongoing reference.
Permissions and Sharing
Will everyone have access to Orange Logic DAM?
Access levels will vary for Cornell NetID holders depending on their affiliation to the university. Permissions can be updated by University Relations to grant additional access or restrict access based on need.
Can assets be shared with external users outside of Cornell?
Yes. Orange Logic DAM includes tools for securely sharing assets externally via download links or public-facing galleries. External sharing permissions may require approval based on your college/unit's policies.
Data Security & Privacy
How does Orange Logic DAM ensure asset security?
Orange Logic DAM integrates with AWS, which provides encryption for data both in transit and at rest. User authentication and role-based permissions ensure that only authorized users can access or modify assets.
Can sensitive or restricted assets be secured separately?
Yes, sensitive assets can be stored in folders with restricted access in your college/unit’s AWS bucket. Permissions can be assigned to ensure only authorized users can access specific files.
Getting Help and Support
Who do I contact if I encounter issues with Orange Logic DAM?
For any issues, questions, or support requests regarding Orange Logic DAM, contact the University Relations team at contact-dam@cornell.edu.
Can colleges/units meet with the project team to discuss concerns?
Yes, colleges and units are encouraged to sign up for office hours with the project team to discuss questions, concerns, or specific needs related to the transition.
Feedback and Updates
How can I provide input to improve Orange Logic DAM usage?
User feedback is encouraged! Send suggestions to the University Relations team at contact-dam@cornell.edu to help improve workflows, optimize asset organization, or add system enhancements.
How will Orange Logic DAM be maintained after implementation?
The University Relations team will provide ongoing support, manage updates, and evaluate the system’s effectiveness regularly to ensure it meets the evolving needs of communications teams at Cornell.